Shipping Method:

Our aim is to provide you with the best shipping options, regardless of your location. We deliver orders to customers worldwide on a daily basis, and our commitment is to offer services of the highest quality.

The order delivery time consists of two parts:
Processing time: 3-7 days
Shipping time: 14-30 days
Shipping methods: 4PX, YunExpress, Wanb Express, UBI
Free Shipping: Orders over $69.99 (or $5.99 shipping fee for worldwide delivery)

Order Status:

Once your purchase has been shipped, we will send you a shipping confirmation email. This email will contain the necessary information to track the status of your shipment. You can use the provided tracking number from your order summary to track your package.

Undelivered Package:

If you have not received your order due to incorrect shipping information provided during checkout, we cannot send a replacement order free of charge. In such cases, please contact our customer service team. They will assist you in arranging a new shipment, and you will be responsible for covering the shipping costs.

If you require any further assistance, please feel free to contact us at support@neulons.com. We are available to help you at any time.