Track Your Order
Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@neulons.com with your tracking number included in it.
Depending on the product ordered, the email could take up to 3 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.
- Visit the website: https://www.17track.net/en
2. Enter Your Tracking Code, provided in the Shipping Confirmation Email.
Click the “Track” Button
3. Click the “Track” Button
Things to Keep in Mind:
- Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
- Depending on the destination, the order may take 1-30 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.