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Payment Policy

Neulons uses secure payment processing to protect your financial information during checkout.

Accepted payment methods

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover where supported)
  • PayPal (where available at checkout)

Billing & authorization

Your payment method is authorized at checkout. You will receive an order confirmation email once the order is successfully placed.

Currency & pricing

All prices are displayed in USD unless otherwise stated. Taxes and shipping are calculated at checkout where applicable. Customs duties and import taxes charged by your country are not included and are paid by you; your bank may also add currency-conversion fees.

Refunds

Refunds are always returned to the payment method used for the order, usually within 3–7 business days of approval (your bank, card provider or PayPal may need longer to show it). See the Return & Exchange Policy.

Payment issues

If a payment fails or you notice an incorrect charge, contact support@neulons.com with your order number.